Cancellation Policy

To ensure a smooth and professional experience for all our clients, we kindly request adherence to the following booking policies: 1. Booking Requirements *All services can be booked at least 24 hours in advance. 2. Payment Terms *Full payment is required at the time of booking. Payment methods include major credit/debit cards, money orders (payable to I Mean Business Laboratory) and approved corporate billing arrangements. 3. Cancellation & Rescheduling *Appointments canceled more than 24 hours in advance will receive a full refund. Cancellations made less than 24 hours of the appointment will be charged 50% of the total service cost, after 12 hours NO REFUNDS. *Appointments can be rescheduled up to 24 hours in advance without penalty. Rescheduling within 24 hours will incur a $35 rescheduling fee. 4. Late Arrivals *Clients arriving more than 15 minutes late will be required to pay a $20 late fee and possibly have their appointment canceled and will be required to rebook. The payment will be refundable minus the $20 wait fee. 5. On-Site Service Policy *On-site services require a minimum booking of 2 hours. *Travel beyond 10 miles from our Indianapolis office is subject to mileage fees as outlined in our pricing policy. *Please ensure the site is ready for service setup 15 minutes prior to the scheduled appointment time. 6. After-Hours & Emergency Services *Appointments requested after 6 PM and before 9 AM are subject to an after-hours fee of $250. Emergency services may be arranged at the discretion of management and may incur additional charges. 7. No-Show Policy *Clients who fail to show up for their scheduled appointment without prior notice will be charged 100% of the service cost and will need to prepay for future appointments. 8. Compliance & Identification *A valid government-issued ID is required for all services. **By booking an appointment, you agree to the terms and conditions outlined in this policy. For questions or additional information, contact us at (317) 647-6878 or imblab@imblaboratory.com Thank you for choosing I Mean Business Laboratory! I Mean Business Laboratory Booking Policy To ensure a smooth and professional experience for all our clients, we kindly request adherence to the following booking policies: 1. Booking Requirements Appointments: All services must be booked at least 24 hours in advance. 2. Payment Terms Full Payment is required at the time of booking. All major Credit Cards are excepted.

Contact Details

• 2201 East 46th Street, Indianapolis, IN, USA

  317-647-6878

  imblab@imblaboratory.com